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JBL OnBeat Venue - Product support

On Beat Venue Black 008

Entertain with the touch of your iPad.
Take your iPad into a new realm of entertainment. Meet the JBL OnBeat™ Venue, an amazing, wireless Bluetooth®-equipped loudspeaker dock. Experience music, movies, videos and games on your iPad – or iPhone, iPod touch or other iOS® device – in true JBL® high-definition sound. You can even play them on your big-screen TV. Download the free JBL MusicFlow™ app to create personal playlists, edit sound mixes and display album artwork. And don’t worry about signal strength; HARMAN TrueStream™ technology guarantees the best possible wireless connectivity.

Unit of sale: Each
Model Number: ONBEATVENUEBLKU
Finish: Black

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FAQ

How can I avoid my docking station/MP3 speaker going into standby after 10 minutes when I use the analog input?
Because of EuP-regulations, the unit must enter Standby after 10 minutes to save power, when no sound is detected. Your HK or JBL component has a fixed threshold for this level. If you turn down the volume on your MP3 player or smartphone too low, the speaker will see this as silence. Next time you want to play music, simply turn up the volume on your MP3 player or smartphone as high as it goes, without distortion setting in. Now control the volume on your HK or JBL speaker instead of on the MP3 player or smartphone.
When I try to upgrade my JBL OnBeat Venue, I get an error message on the iPhone. Am I doing something wrong?
This is probably not a real error, but usually happens because you already have the latest software installed. If you try to upgrade sometime in the future when new software may have become available, the upgrade will proceed as intended. We are sorry about this inconvenience.
What wireless range can I expect from my Bluetooth speaker?
Reception of Bluetooth can be heavily influenced by surrounding environment. If your product offers stable streaming performance when phone and speaker are in the same room, with no large objects blocking the line of sight, then your product is performing as specified.