JBL Charge 5
£129.99
4.7 (90)
Write a review
JBL Charge 5 Bold JBL Original Pro Sound - Image

Bold JBL Original Pro Sound

Take the amazing power of JBL Pro Sound with you. The JBL Charge 5 has an optimized long excursion driver, a separate tweeter, and dual JBL bass radiators, all delivering impressively rich and clear audio. Get that big room sound, even when outdoors.

JBL Charge 5 20 hours of playtime - Image

20 hours of playtime

The fun doesn't have to stop. Packed with an incredible 20 hours of battery life, JBL Charge 5 lets you party all day and into the night.

JBL Charge 5 IP67 waterproof and dustproof - Image

IP67 waterproof and dustproof

To the pool. To the park. JBL Charge 5 is IP67 waterproof and dustproof, so you can bring your speaker anywhere.

Features

JBL Charge 5 Wireless Bluetooth Streaming - Image

Wireless Bluetooth Streaming

Wirelessly connect up to 2 smartphones or tablets to the speaker and take turns enjoying JBL Pro sound.

JBL Charge 5 Crank up the fun with PartyBoost - Image

Crank up the fun with PartyBoost

PartyBoost allows you to pair two JBL PartyBoost-compatible speakers together for stereo sound or link multiple JBL PartyBoost-compatible speakers to truly pump up your party.

JBL Charge 5 Power up with the built-in powerbank - Image

Power up with the built-in powerbank

Don't put the party on pause. A built-in powerbank lets you charge your devices without taking a break from the tunes.

Product comparison

Find the best portable bluetooth speaker for you

CHARGE5-
XTREME-3-
BOOMBOX-3-
FLIP-6-
JBL CHARGE 4
CHARGE-ESSENTIAL-2-
JBL Charge 5
JBL Xtreme 3
JBL Boombox 3
JBL Flip 6
JBL Charge 4
JBL Charge Essential 2

General Specifications

Output power (W) 40
Output power (W) 2 x 25W RMS woofer + 2 x 25W RMS tweeter
Output power (W) 1x80W RMS-subwoofer + 2x40W RMS-midrange + 2x10W RMS-tweeter (AC mode) 1x60W RMS-subwoofer + 2x30W RMS-midrange + 2x8W RMS-tweeter (Battery mode)
Output power (W) 30
Output power (W) 30
Output power (W) 40
Maximum music playing time (hrs) 20
Maximum music playing time (hrs) 15
Maximum music playing time (hrs) 24
Maximum music playing time (hrs) 12
Maximum music playing time (hrs) 20
Maximum music playing time (hrs) 20

Features

JBL PartyBoost
JBL PartyBoost
JBL PartyBoost
JBL PartyBoost
JBL PartyBoost
JBL PartyBoost
Powerbank
Powerbank
Powerbank
Powerbank
Powerbank
Powerbank
Waterproof
Waterproof
Waterproof
Waterproof
Waterproof
Waterproof
IP67
IP67
IP67
IP67
IP67
IP67
Charging cable
Charging cable
Charging cable
Charging cable
Charging cable
Charging cable

Dimensions

Dimensions (cm) 22 x 9.6 x 9.3
Dimensions (cm) 29.8 x 13.6 x 13.4
Dimensions (cm) 48.2 x 25.7 x 20.0
Dimensions (cm) 17.8 x 6.8 x 7.2
Dimensions (cm) 22.1 x 9.4 x 9.4
Dimensions (cm) 22.0 x 9.60 x 9.34
Weight (kgs) 0.96
Weight (kgs) 1.97
Weight (kgs) 6.7
Weight (kgs) 0.55
Weight (kgs) 0.96
Weight (kgs) 0.93
£ 129.99 each
£ 299.99 each
£ 499.99 each
£ 129.99 each
£ 159.99 each
£ 104.99 each
£ 149.99

Specs & Downloads

Item# JBLCHARGE5BLK

Description

Play and charge endlessly

Take the party with you no matter what the weather. The JBL Charge 5 speaker delivers bold JBL Original Pro Sound, with its optimized long excursion driver, separate tweeter and dual pumping JBL bass radiators. Up to 20 hours of playtime and a handy powerbank to keep your devices charged to keep the party going all night. Rain? Spilled drinks? Beach sand? The IP67 waterproof and dustproof Charge 5 survives whatever comes its way. Thanks to PartyBoost, you can connect multiple JBL PartyBoost-enabled speakers for a sound big enough for any crowd. With all-new colors inspired by the latest street fashion trends, it looks as great as it sounds.

General Specifications

Maximum music playing time (hrs)
20
Output power (W)
40

Audio Specifications

Dynamic frequency response range (Hz)
60 Hz - 20k Hz

Dimensions

Dimensions (cm)
22 x 9.6 x 9.3
Dimensions (in)
8.7 x 3.76 x 3.67
Weight (kgs)
0.96
Weight (lbs)
2.11

Control and Connection Specifications

Bluetooth profiles
A2DP 1.3, AVRCP 1.6
Bluetooth frequency
2400 MHz - 2483.5 MHz
Bluetooth transmitted modulation
GFSK, π/4 DQPSK, 8DPSK
Bluetooth transmitter power
≤ 20 dBm (EIRP)
Bluetooth version
5.1

Battery

Charging time (hrs)
4

Features

Bluetooth
Yes
Charging cable
Yes
Powerbank
Yes
Waterproof
Yes
Wireless
Yes
Rechargable battery
Yes
JBL PartyBoost
Yes
IP67
Yes

What's in The Box?

  • 1 x JBL Charge 5
  • 1 x Type C USB Cable
  • 1 x Quick-Start Guide
  • 1 x Safety Sheet
  • 1 x Warranty Card
What's in The Box?

Documents & Downloads

Reviews and Q&A

Customer Reviews

Rated 3 out of 5 by from Nice upgrade. I went down the review line and read this reviews and nobody seems to mention the sound muffle if you are holding the charge 5 on the exclamation j side. The tweeter is producing most of the sound. I reviewed the charge 4 and the only gripe I had with that was to move the driver to the center instead of one side for balanced sound that way if you grab it from any end you still hear sound instead of blockage. It's the same with the charge 5 you have to watch how you hold or grab it to not block sound. Sound quality is amazing just wish they could of move the smaller jbl logo to the upper right or left side and put the single driver dead in the center. Just my humble opinion. Still great product more power better sound nice exterior design.
Date published: 2021-07-06
Rated 1 out of 5 by from Disappointing newer model I had a JBL charge 3 for many years until it was stolen. I bought this as a replacement and it’s not a patch on the old version. Whilst bigger and in more range of colours, the battery life is shocking and nowhere near the advertised hours. I work 15 hour days and the Charge 3 could be played at full volume on a single charge for the duration. This one lasts about 50% of that before running out of battery and requiring a full charge again. Extremely disappointing to have made a speaker that is less of an improvement on previous models.
Date published: 2021-12-29
Rated 4 out of 5 by from Its Perfect....For what it is This is my 3rd charge. I had the series 1 and 3. Series 1 unfortunately was lost to water damage. That hasn't been an issue since the element proofing. Series 3 to my ex-wife. I am a electronic music producer and DJ and somewhat of an audiophile. And as far as range goes: I've tested the Charge 5 with multiple genres of music from classical to wub. And it has the range to deliver a near full sound. Don't get me wrong it is loud. Ultimately though being the size it is, it is lacking a bit in the low range and mid-low areas. What are we reviewing here though? A portable speaker that charges devices and has a battery that doesn't quit. Overall, JBL does it again with this gorgeous looking little beast and the only reason I did not give the charge 5 a perfect 5 of 5 rating is because I ask the impossible. Keep up the great work JBL
Date published: 2021-04-27
Rated 5 out of 5 by from Simply awesome! The Charge 5 is simply amazing! Great full sound that will fill a backyard or room easily. Water and dust proof for the beach, and it charges anything with a usb hookup. This is hands down better than the Flip, and not too big like the Extreme to pack into a small bag for the beach or pool. The highs are just a tad bright from a neutral sound, but with an added tweeter this was expected. This is basically a baby Extreme 3. I’m very pleased with JBL once again for bringing amazing portable sound to a package that can’t be beat.
Date published: 2021-04-22
Rated 3 out of 5 by from Its been a few weeks i bought this and to be quite honest I expected more. It’s definitely loud but I’ve found that its not as clear i want it to be in some songs. I understand the specifications aren’t exactly like that of a “professional setup” but for the price i was expecting more. The low end is okay but its not evident if you dont put it in a corner or something. I wish it was a more balanced sound instead of the highs being so loud in a lot of songs. Its either too high or too low which is slightly disappointing. All this being said it not a bad speaker by any means but for the price i dont feel like it’s justified
Date published: 2021-08-20
Rated 5 out of 5 by from I love my JBL! First of all, major design points! This speaker is aesthetically pleasing, which is very important to me. Sound wise, you can’t beat the quality for it’s size. Not only is it easily portable, but it’s range of sound is pretty impressive for how compact it is. Also, the battery lasts forever!!! It’s loud enough to hear, while I’m in the shower and the fact that it’s waterproof, allows me to feel confident that it won’t be damaged by all the steam in my bathroom. Seriously, the construction on this thing is great! It’s expensive for sure, but if you can afford it, I’d say go for it! I’m glad I did.
Date published: 2021-09-19
Rated 5 out of 5 by from Best thing I've bought myself in years ! Absolutely blown away by the sound, build quality, look and feel of this. I had wanted a decent speaker for time in the back garden for ages, I've always had JBL car speakers so I was naturally drawn back to the brand. It does not disappoint on any level, bass, m, nid notes and treble are powerful and crisp, the sound carries fantastically outside, and it's hard not to want to crank it up outside, but I do have to think of the neighbours ;) It's brilliant and I love it, and the thought of getting a second to link together's already crossed my mind, you could run your own spontaneous outdoor raves with these things lol !
Date published: 2021-07-13
Rated 5 out of 5 by from Very Nice Piece of Audio I anxiously awaited the delivery of this JBL product owing to the quality I've come to expect from this audio company. Upon arrival, and subsequent use of this speaker, it certainly did not disappoint. Generally with these portable type speakers your first concern is with the bass response. To be fair, you shouldn't expect too much from these type "portables" in the way of bottom end. You expect to give up a little in the sound department for the convenience of it's size. However, with the JBL Charge 5, you are having to sacrifice very little. The overall sound quality is second to none and the balance between highs and lows is spot on. This latest contribution from JBL is a definite 5 star winner!
Date published: 2021-05-03
Rated 3 out of 5 by from Maybe not so great Was looking for a portable speaker to use while at work. Currently not impressed with the battery life. They state it can last up to 20 hours, but while at work I can only get 4 maybe 5. And that's with putting the phone near the speaker so that it's not trying to bounce a signal halfway across the room and around 3 corners. I'm going to fully charge it this weekend and see what battery life I get while at home. I'm hoping it's just the work environment and not the actual speaker battery. It is fully charged when I take it to work.
Date published: 2021-05-20
Rated 5 out of 5 by from Bold sound with good build quality This is a superb speaker with a big, long lasting battery*. It is very much worth the money, especially with sound and build quality. This speaker has no sound spikes in specific frequencies, and has well balanced factory E.Q., but if the firmware is updated, the custom one can be adjusted for mostly top, balanced, or most bass, which mine is set to and still provides good vocals with the kids and highs turned down all the way, the dedicated tweeter really helps with this clarity of sound from this unit. *The battery drains in about 1hr at max volume and charging a device at 1.2 amps with the E.Q. Having the bass at max, mids normal, highs lowest.
Date published: 2022-08-11
Rated 5 out of 5 by from You're kidding me!! I just bought one of the JBL Charge 5 portable speakers. I had never seen one or heard one before now. I read a bunch of reviews of several different makes & models. To be honest, I went with JBL because a friend of mine in California has one and likes his. OMG! I took it out to the lake and I was freaking amazed at how good it sounds!! No kidding. I'm not easily impressed. I figured it would just be a step up from tinny iPhone speakers. Wrong! It thumped! **doing my happy happy joy joy dance** I like it when I feel like I've made a good decision when I buy stuff.
Date published: 2021-08-13
Rated 3 out of 5 by from Needs Major Function Improvement For Stereo Mode!! I got two Charge 5's to work in stereo mode. However, they provide no way to set stereo mode from the units unless you use the JBL Portable app. Whats more, the units do not save this mode once you power them off like the app says. So you have to go into the app everytime you power them on to put them in stereo mode. Not to mention some phones will simply time out their connections because it takes so long to connect to the device to set them up. So stereo isn't possible if your phone cant handle it (tried on phones with android 8 to 11). I've had the Sony XB30s for 4 years, and they remember their stereo state once connected, unfortunately they have tons of connectivity reset issues and were terrible to work with. The only deal breaker for me on these units is lack of access to stereo mode. I am hoping a firmware update can resolve the issue of it remembering to stay in stereo mode once it powers off. Otherwise, they are great portible speakers and the addition of the tweeters give them extra clarity in the stereo field mode, in single speaker mode, I dont really find the tweeter frequencies as useful. The bass is more on the balanced side as opposed to just excessively boosting 100hz to give the illusion of more sub tone and sounding muddy. 3 Stars for the other qualities, but please, if you are going to state something works, it better work. Please fix the stereo memory issues!
Date published: 2021-04-23
Rated 5 out of 5 by from Absolutely Incredible for the Size I am typically not a speaker consumer, but after using the Charge 5, I am finding so many ways to use it. For years I have enjoyed JBL products - primarily headphones and earbuds. However, this device, along with its amazing quality, price point, and set of features, will make me a fan and purchaser of their small(er) speaker line of products. The dimensions (8.5" wide x 3.5" high) were such that I figured it would be a fun speaker to have on the golf course with buddies. The sound was so deep, rich and loud that it didn't take long for the buddies to ask what this was. We listened to a variety of our catalogs - below were the big takeaways: -Notorious B.I.G. - While the bass was powerful, the treble of the lyrics was not lost -John Denver - Instrumentals came in clear, loud and crisp. Even at this price, I would have expected some "tinny" sound, but the music sounded like it was live at a concert. Another added plus was the USB-C plug. Faster charging, and as more and more devices (at least from a Pixel phone user), tend to support it, it never hurts to have compatibility between devices for charging. As I said, I'm usually not a big fan of these devices as I like to have music restricted to just my ears, but this has so many applications: shower/bathroom, sound bar, backyard bar-b-que, garage, etc. I would highly recommend this speaker, especially given the price point and the amazing sound.
Date published: 2021-04-22
Rated 5 out of 5 by from Excellent Sound Liked it so much I bought a second to use in the party/stereo mode in my 40 x 40 workshop. Great tonal quality with the addition of the tweeter for classic rock and sixties/seventies music. Would highly recommend the JBL Portable app for firmware updates and entering the party or stereo mode.
Date published: 2021-09-22
Rated 5 out of 5 by from I really do love this speaker! I bought this about 2 weeks ago, and so far it has been quite impressive. It feels heavy duty, while still being small enough to shove into a bag. The mesh casing gives it an excellent grip for your hands, while still looking sleek and cool. The sound quality is unmatched, which holds true for most JBL products. The ability to charge your other devices using this speaker is an AWESOME plus! The only issue I have had, that was honestly a little annoying, is that only two weeks into owning this product, the tiny strips of rubber on the bottom that stabilize the speaker have started to peel off. I wouldn't consider myself too rough with my things, however, I have carried it with me almost everywhere I go. Still a great speaker overall, aside from that one minor annoyance.
Date published: 2021-07-14
Rated 5 out of 5 by from Beyond amazing sound quality The jbl charge 5 is the best speaker I have ever heard! The sound is crystal clear, you can actually hear every instruments or small noice in the background. I have never heard sound more clear on any device. I was listening to sports radio on my phone and the interview was muffled and I didn’t know what they were saying, I turned on my speaker I could understand every word it is completely incredible!! The volume is amazing I can hear my speaker in the basement and throughout the house even with it on the 2nd floor. You don’t even have to turn the volume all the way up and it is the loudest speaker ever. The battery life is amazing I love that I can listen to the speaker for days and never have to charge it. My daughters favorite feature is that she can charge her phone through the speaker. It’s so convenient I am always having to bring a portable charger everywhere I go but with this speaker it is built in and the portable charger stays home it’s outstanding. This speaker is water proof and dust proof which is a feature I greatly appreciate. I am in love with this speaker and everyone who has seen and heard my jbl charge 5 is impressed. I can’t say enough about how amazing the sound is, I have never heard music the way it sounds through this speaker. It feels like the artist and all the instruments are in the same room, if you close your eyes you wouldn’t know it was a speaker and not live in front of you, my sports radio broadcasters feel like they are sitting right in front of me talking to me that is how crystal clear the sound is. I was especially surprised how well older songs with less quality sound, I have never heard oldies sound so good! I always love jbl products and expect good quality but they even blew me away with this speaker it is above and beyond!
Date published: 2021-05-03
Rated 3 out of 5 by from Great speaker, BUT ONE PROBLEM Music quality is great on this speaker, better than my Charge 3, and 100x better than the Extreme 2. BUT, I cannot get phone call ring sounds, text message notification sounds, or other notification sounds to come thru the speaker. Therefore, when connected to the speaker and listening to music, I have no idea if my phone rings or if I get a text message or other notification. I have tried with an iPad Pro, an iPhone 8 and with an iPhone 11, all having the newest iOS software. And I have updated the Charge 5 too, BUT, I have no problem with this on my Charge 3, as all phone call ring sounds, text sounds and other notification sounds, from all 3 Apple devices, come thru just fine on the Charge 3.
Date published: 2021-08-12
Rated 5 out of 5 by from Great Upgrade! I have always been a huge fan of JBL’s speaker lineup, from the Flips to the Xtremes. I previously owned the Charge 4 and have to say the bump in sound quality and clarity with this unit is amazing! I fully attribute this to the added tweeter, which eases the burden of the main driver from producing all frequencies. This also allows the main driver to better produce the lower end and better round out the speaker. I am extremely happy with the Charge 5 and will be using it daily as I have with my other JBL’s!
Date published: 2021-04-30
Rated 1 out of 5 by from Battery life isnt what they say I just bought my JBL charge 5 yesterday to use at work. I fully charged at home. Brought to work today. Didnt even make it 6 hours. Box said its supposed to last around 20 hours but i only got 5 1/2. Brand new.
Date published: 2021-06-25
Rated 1 out of 5 by from BATTERY PROBLEM!! I got 2 different charge 5. These two of them have same battery problems. When I charge the battery 4 hours. It only goes 5 hours at outside and I'm not listening on full volume. I'm gonna refund my product and I'm not happy about this situation. Every product should have same standards. You're giving service and I'm taking that. It should be equal for everybody. Please be sure that your partners doing their job well.
Date published: 2021-07-23
Rated 3 out of 5 by from Sounds Great! Poor battery life The speaker sounds great! The battery life is poor though. The first one I bought lasted 15 minutes and had to return it. The replacement was great in the begining. It lastest about 12 hours and now, not so long after is good for 7 hours before the red charge light comes on. That is very disappointing.
Date published: 2022-12-02
Rated 1 out of 5 by from Grainy, staticky, blown out sound out of the box Not sure if I just got unlucky with mine considering the rest of the reviews I read on this product but I was very excited for some insane sound quality considering the price... Well, it sounds like there is a pound of sand rattling against the speaker every time it plays mids-highs. The bass is very nice but experience totally ruined.
Date published: 2021-04-29
Rated 5 out of 5 by from Great sound lacks connection options Overall i love these speakers I have 2 so i can use them in stereo. The sound quality is great and they are plenty loud for what I am using them for they are kind of heavy when you have to carry 2 or more of rhem but all in all it is worth the extra weight to have the quality sound they deliver. IOf i could change anything on them i would like to have more options to connect them to different devices like an aux input at least it is not that much to ask for when I am paying close to $300 each for them other than that i would recomend them to anyone who asks about them. they also hold up very well in a professional kitchen and being waterproof is one of the main selling points for me
Date published: 2022-10-26
Rated 4 out of 5 by from Super sound like the box, it is easy to use and the battery is unbeatable. During outdoor training, it delivers the right sound and provides me and my participants with motivation. I used the box when training on the tennis court, in the garden, in the house and I am also convinced that it is an indispensable companion when camping, especially when used as a power bar. The JBL CHARGE5 also offers listening pleasure everywhere for radio plays and audio books. The connection is established quickly via Bluetooth,but unfortunately only to one device.
Date published: 2021-04-20
Rated 5 out of 5 by from Great advancement I received the JBL Charge 5 from the Portal Review Club as part of a product test. When the loudspeaker arrived, the beautifully designed packaging attracted attention. Everything very nicely designed. The main box has a magnetic lock and makes a very valuable impression. I'm lucky enough to be able to compare the Charge 5 to a Charge 4. The other design is immediately noticeable. What has succeeded in my eyes. The new JBL logo comes across as beautiful and confident. Everything looks very classy and valuable. The first Bluetooth pairing was problem-free. What surprised me a lot is the difference in sound, especially in direct comparison with the Charge 4. You can immediately tell that the new box has a separate tweeter. The sound is much cleaner and clearer. All in all, a huge step forward. The box is really fun.
Date published: 2021-04-13
Rated 3 out of 5 by from Battery life Bought the product it’s perfect but the battery life is horrible I can’t get more than 2 hours play time out of it without having to charge it and if I’m playing it loud it’s less.
Date published: 2021-07-01
Rated 1 out of 5 by from Battery life sucks!! I bought the Charge 5 few days ago, fully charge it and use at work... battery only last 5 hours at 60% volume. Not 20 hours as advertise.
Date published: 2022-03-03
Rated 4 out of 5 by from Charge 5 review. I would give it five stars but JBL needs at least to put an equalizer on the app.
Date published: 2021-06-26
Rated 5 out of 5 by from Authentic The main reason why the speaker ordered here, was because there is certainty that they will not send a fake or clone article. I had a bad experience with another site that sent the same JBL Charge 5 speaker but fake. I will never reorder JBL products through a third party. I highly recommend ordering for this site. The speaker sounds amazing with Hight fidelity and clear. I'm going to order another speaker to have stereo sound.
Date published: 2021-12-13
Rated 3 out of 5 by from Battery Battery only lasts 5 hours 9 hours on low don’t understand why they they say up to 20 hours definitely not happening if it actually lasted 20 up to hours it would be nice especially for the amount $180.00 not worth it more like a $100.00 speaker paying more for the name
Date published: 2021-05-04
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Product Q&A

I recently upgraded the firmware of my Charge 3 to JBL Connect+. Since the Charge 5 only seems to be compatible with other JBL devices that use PartyBoost, I would not be able to pair my Charge 3 with a Charge 5, correct?

Asked by: mmatson
Yes, that is correct. Our JBL Charge 3 and Charge 5 can't be paired. Charge 3 has Connect + feature, while Charge 5 has the PartyBoost feature.
Answered by: Customer Support
Date published: 2022-05-19

Why does it seem like music is only playing out of the left side of the logo? Is something wrong?

Asked by: Confused17
Thanks for your question. This is normal. The tweeter in our JBL Charge 5 is located on the left side of the logo while the woofer is on the right. High frequencies are more directional than low frequencies.
Answered by: Customer Support
Date published: 2022-09-14

Can I use the Charge 5 plugged into a wall outlet if I have it available instead of wireless?

Asked by: Kimi28
Our JBL Charge 5 can be used while plugged in. There's no harm in using the unit while it is connected to a power source. Our products have PCM circuits that manage the charging of the battery. However, if you'd like to save energy, you may unplug the speaker.
Answered by: Customer Support
Date published: 2022-07-04

I am wondering is all the speakers in JBL Lifestyle are made specically for personal use or close-listening? I need the speaker that could project the sound outdoors and in large indoors. is there a need to buy JBL Professional speakers instead?

Asked by: Jinhong Zhao
We have PartyBox series speakers that can be used for large spaces. The most powerful we have is the PartyBox 1000 with 1000 watts followed by the PartyBox 710 with 800 watts. If you need more help, please reach out to our JBL Customer Support.
Answered by: Customer Support
Date published: 2022-09-07

Can i connect this to play music with my charge 3 at the same time?

Asked by: Bobs burgers
Our JBL Charge 5 has the PartyBoost feature, it is compatible with other PartyBost enabled speakers like the Boombox 2, Flip 5, and Pulse 4. Our JBL Charge 3 on the other hand has the JBL Connect feature. When the firmware is upgraded for the Charge 3, it can be connected with Connect+ enabled speakers like the Xtreme 2, Pulse 3, Flip 4, Charge 4, and Boombox. If you have other questions or concerns, you may contact customer service at https://bit.ly/3r5oWYM
Answered by: Mario at Customer service
Date published: 2021-06-06

How can I turn off party mode on my jbl charge 5

Asked by: Reefermen
You have an option to switch from partymode to stereo or disable Partyboost mode using the JBL Portable App.
Answered by: Customer Support
Date published: 2022-10-24

Will we be able to make a design your own speaker on the charge 5 

Asked by: Steve has a question
Unfortunately, we have no news to share when our Charge 5 will have a personalized option. For news about our Charge 5, please sign up to our news letter here: https://www.JBL.com/
Answered by: Mario at Customer service
Date published: 2021-07-23

Will the Charge 5 be available to be personalized?

Asked by: SElliott
Thanks for your question. Unfortunately, we have no news about the JBL Charge 5 for personalization. Please subscribe to our newsletter for updates and promos of our products.
Answered by: Jem at Customer Support
Date published: 2021-06-06

Do the jbl portable Bluetooth speakers support hands free voice commands (via google or Alexa) hike in the Bluetooth mode.

Asked by: Don17
Our JBL Charge 5 doesn't support voice commands for Google Assistant or Alexa.
Answered by: Customer Support
Date published: 2022-03-23

Please let me know whether JBL CHARGE 5 is drop proof or not ...?

Asked by: Barath_27
Not a drop proof.
Answered by: HarmanJBL
Date published: 2021-11-10

I charge the charge 5 with a battery pack which only allows 1.04 amps.   What are the amps for the charge 5?  Thx

Asked by: Stuartw
Our JBL Charge 5 has a 5V 2A. Higher current is okay but lower than 2amp will make the charging time longer. You can charge your speaker through powerbank As long as the device delivers that output power.
Answered by: Customer Support
Date published: 2021-10-29

Is the Battery replaceable?

Asked by: JohnyJR
Our Charge 5's battery isn't replaceable as they are portable speakers, but if it is no longer lasting. Our units only have a one-year limited coverage, please reach out to us if you need more help so we can check your options. https://support.jbl.com/us/en/#call
Answered by: Customer Support
Date published: 2022-01-22

Does the charge 5 connect to the charge 4?

Asked by: Lavaloves
Thank you for your question. Unfortunately you can not connect the Charge 5 to the Charge 4. Charge 4 supports Connect + and Charge 5 supports Partyboost. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Romanoo
Date published: 2021-06-06

The amazon product page says: "Bluetooth or Plug and play: Connect your device with Bluetooth or use the included USB connectors." Is it correct that you can use a wired usb connection as an alternative to bluetooth to play music from a phone or pc?

Asked by: joewo
Thank you for your question. No is not true as the USB connection allow you to use your JBL Charge 5 as a powerbank to keep all your devices charged. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: AH0811
Date published: 2021-08-04

I want to buy a JBL speaker that works with the JBL wireless microphones and receiver. I need an aux port that is compatible, a microphone 1/4 port. Which speaker has this?

Asked by: Jules10
The JBL Wireless Microphone set allows 2 x wireless microphones* to be connected to any Partybox model through the use of a dongle connected to the Mic/Guitar jack input. Additionally, a 3rd wired microphone - like the JBL PBM100 Wired Microphone, can also be connected to the switchable Guitar/Mic 2 input (available on the Partybox 310). This will also work when using the non-switchable Guitar input on other Partybox models - however, this will bypass the karaoke effects including echo for the connected microphone and, would generally have a slightly different sound character/timbre to a microphone connected to the Microphone input. Please checkout our JBL Partybox speakers using this link. https://bit.ly/3p18bia
Answered by: Customer Support
Date published: 2021-12-16

What are the different versions of the charge 5? Specifically related to the differences in the serial numbers like TL, TT, ND etc.? 

Asked by: Gambler
The serial number of our JBL Charge 5 has different chipsets that are used for the firmware. Both units (GG, TL) are designed and manufactured with the same materials and equal performance.
Answered by: Customer Support
Date published: 2021-10-18

I got jbl charge 5 from best buy and can steam from a hot shower damage my jbl charge 5?

Asked by: JosueS
Yes, steam may damage your JBL Charge 5 as it can penetrate the internal components by creating moisture that could possibly damage the electronic components.
Answered by: Customer Support
Date published: 2021-09-03

Does the Charge 5 support APTX Low Latency bluetooth from a capable transmitting device?

Asked by: Werewhelk
Thank you for your question. No, the JBL Charge 5 only supports SBC and AAC. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2022-04-20

How do I turn it off if the power button isn’t working and the factory reset option won’t turn it off?

Asked by: Diego JL
We're sorry to hear about what happened to your JBL Charge 5. We'd like to work with you directly and get more information from you so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Answered by: Mario at Customer service
Date published: 2021-07-11

How do I fix my charge 5? It won't connect to Bluetooth or stay on when you press the power button. So there's no way to factory reset it.

Asked by: Mrgrinch
Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Charge 5. Please Contact JBL Customer Service for technical support and assistance.
Answered by: Customer Support
Date published: 2022-03-29

Will There Be More Colors Released Later Or Are These The Only Colors?

Asked by: Yota04
Hi there, as of now. our Charge 5 comes into various colors, including Black, Blue, Gray, Red, Teal and Camo. We have no news yet if there will be be other colors that will be relesed in the future.
Answered by: Mario at Customer service
Date published: 2021-06-06

Is the charge 5 stereo? Please tell me is stereo and not mono.

Asked by: Some_Guy
Our JBL Charge 5 is a mono speaker. You’ll need two units to setup a Stereo configuration.
Answered by: Mario at Customer service
Date published: 2021-07-23

Does the charge have an fm radio 

Asked by: CM007
Thank you for your question. The Charge 5 does not have FM Radio as a native feature. We recommend checking out the Tuner 2 for radio use. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.  Thank you.
Answered by: Valentin
Date published: 2021-09-11

i have an iphone 7 bluetooth 4.2 will it work with the jbl charge 5?

Asked by: jonesy 69
Our JBL Charge 5 is compatible with both iOS and Android mobile devices.
Answered by: Customer Support
Date published: 2022-02-27

How long is the standard warranty for this speaker?

Asked by: KC10
Thank you for your question. Could you please be so kind as to contact us on: https://support.harmanaudio.com/gb/en/customer-service/contact.html so we can discuss your warranty in full. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Thank you.
Answered by: Customer Support
Date published: 2021-10-19

Does this have a built in microphone like the Flip?

Asked by: JaePikachu
Our JBL Charge 5 doesn't have a built-in mic, it can't be used as a speakerphone or support voice commands.
Answered by: Mario at Customer service
Date published: 2021-06-20

Hello JBL Team, I have a question about JBL Charge 5, does it compatible/supports Apple Siri?

Asked by: Ergin
Hi there, As the JBL Charge 5 does not have a built in Microphone, the speaker will not support Apple Siri.
Answered by: Customer Support
Date published: 2021-12-23

I know if you press play button twice it skips the song. Is there button to play previous song? (Or reply the song)

Asked by: Aj202
Our JBL Charge 5 doesn't have a previous song control.
Answered by: Customer Support
Date published: 2022-07-20

my speaker only plays 6 hours and i use it at medium volume and it discharges and the ad says 20 hours.

Asked by: Onis
We're sorry to hear that your JBL Charge 5 only has 6 hours of playtime. Our JBL Charge 5 should have 20 hours of playtime hours depending on the music level and music content. Try to fully charge the speaker for 4 hours and try to test it with low to mid volume level to check if it will meet the advertised playtime hours. If the problem persists, please contact us, so we can check your warranty.
Answered by: Customer Support
Date published: 2022-06-04

I have two jbl charge 5, I'm super happy and always play them in stereo mode... my question is... is it possible to play four jbl charge 5 in stereo mode? or only two? 

Asked by: alexx79
Thanks for your question. The stereo mode only works for two linked speakers via the PartyBoost feature.
Answered by: Customer Support
Date published: 2021-09-07
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