JBL Quantum ONE
£135.99
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PC PC Xbox One™ / Xbox Series X|S Xbox PlayStation 4™ / 5™ Playstation Nintendo Switch™Nintendo Switch Mobile Mobile MAC Mac VR VR
Quantum One Visual

JBL QUANTUM ONE

Quantum TWS Visual

JBL QUANTUM TWS

Quantum 910 Visual

JBL QUANTUM 910

Quantum 910p Visual

JBL QUANTUM 910P

Quantum 910x Visual

JBL QUANTUM 910X

Quantum 810 Visual

JBL QUANTUM 810Wireless

Quantum 800 Visual

JBL QUANTUM 800

Quantum 610 Visual

JBL QUANTUM 610

Quantum 600 Visual

JBL QUANTUM 600

Quantum 400 Visual

JBL QUANTUM 400

Quantum 360p Visual

JBL QUANTUM 360P

Quantum 360x Visual

JBL QUANTUM 360X

Quantum 350 Visual

JBL QUANTUM 350 Wireless

Quantum 200 Visual

JBL QUANTUM 200

Quantum 100 Visual

JBL QUANTUM 100

Quantum 100p Visual

JBL QUANTUM 100P

Quantum 100x Visual

JBL QUANTUM 100X

Quantum 50 Visual

JBL QUANTUM 50

Connectivity
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Microphone compatibility
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio via USB
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
Audio through 3.5mm Jack
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
PC Splitter Extension
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
USB Type C to A
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via 2.4Ghz wireless
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.2
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Audio via Bluetooth 5.0
Sound
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
JBL QuantumSOUND Signature
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Stereo (3.5mm Audio Cable)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10 & 11)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
Windows Sonic Spatial (Windows 10)
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE (Windows 10 & 11)
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE (Windows 10)
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE (Windows 10)
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE (Windows 10)
JBL Quantum SURROUND, through JBL Quantum ENGINE (Windows 10)
JBL Quantum SURROUND, through JBL Quantum ENGINE (Windows 10)
JBL Quantum SURROUND, through JBL Quantum ENGINE (Windows 10)
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE
JBL Quantum SURROUND, through JBL Quantum ENGINE
DTS Headphone X: v2.0 (Windows 10)
DTS Headphone X: v2.0 (Windows 10 & 11)
DTS Headphone X: v2.0 (Windows 10)
DTS Headphone X: v2.0 (Windows 10)
DTS Headphone X: v2.0 (Windows 10)
DTS Headphone X: v2.0 (Windows 10)
DTS Headphone X: v2.0 (Windows 10)DTS Headphone X: v2.0 only works on PC via JBL QuantumENGINE.
DTS Headphone X: v2.0 (Windows 10)
DTS Headphone X: v2.0 DTS Headphone X: v2.0 only works on PC via JBL QuantumENGINE.
DTS Headphone X: v2.0 (Windows 10)
DTS Headphone X: v2.0
DTS Headphone X: v2.0
DTS Headphone X: v2.0
DTS Headphone X: v2.0
DTS Headphone X: v2.0
DTS Headphone X: v2.0
DTS Headphone X: v2.0
DTS Headphone X: v2.0
JBL QuantumSPHERE 360, through JBL Quantum ENGINE (Windows 10)
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE (Windows 10)
JBL QuantumSPHERE 360, through JBL Quantum ENGINE (Windows 10)
JBL QuantumSPHERE 360, through JBL Quantum ENGINE (Windows 10)
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
JBL QuantumSPHERE 360, through JBL Quantum ENGINE
Frequency Response 20Hz - 40kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 40kHz
Frequency Response 20Hz - 40kHz
Frequency Response 20Hz - 40kHz
Frequency Response 20Hz - 40kHz
Frequency Response 20Hz - 40kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 40kHz
Frequency Response 20Hz - 40kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 20kHz
Frequency Response 20Hz - 20kHz
Features
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE
JBL QuantumENGINE
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE The complete JBL QuantumENGINE software suite only works on PC and is compatible with Windows 7 / Windows 10 (64 bit) only. Please allow 500MB of free hard drive space for installation.
JBL QuantumENGINE
JBL QuantumENGINE
JBL QuantumENGINE
JBL QuantumENGINE
JBL QuantumENGINE
ANC (Active Noise Cancelling) (via USB)
ANC (Active Noise Cancelling) (Windows 10/11)
ANC (Active Noise Cancelling) (with USB or BT)
ANC (Active Noise Cancelling) (with USB or BT)
ANC (Active Noise Cancelling) (with USB or BT)
ANC (Active Noise Cancelling) (with USB or BT)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
ANC (Active Noise Cancelling)
RGB lighting on the headset (With USB or BT)
RGB lighting on the headset
RGB lighting on the headset (With USB or BT)
RGB lighting on the headset (With USB or BT)
RGB lighting on the headset (With USB or BT)
RGB lighting on the headset (With USB or BT)
RGB lighting on the headset
RGB lighting on the headset (via USB)
RGB lighting on the headset
RGB lighting on the headset (via USB)
RGB lighting on the headset
RGB lighting on the headset
RGB lighting on the headset
RGB lighting on the headset
RGB lighting on the headset
RGB lighting on the headset
RGB lighting on the headset
RGB lighting on the headset
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Discord certified
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Game / Chat audio dial
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
Voice-Focus Boom Mic
JBL Quantum ONE Get the professional edge with head-tracking enhanced JBL QuantumSPHERE 360™ - Image

Get the professional edge with head-tracking enhanced JBL QuantumSPHERE 360™

JBL QuantumSPHERE 360™*, powered by JBL QuantumENGINE, gives you professional-level 3D-audio positioning on your PC. Custom calibration of JBL's algorithm with the integrated head-tracking sensor and by-pack mic is built exclusively for the JBL Quantum ONE giving PC gamers next-gen accuracy audio positioning and a fixed, independent soundscape, improving your natural instincts. JBL Quantum ONE is also equipped with DTS Headphone X: v2.0. *Only available on PC with USB connection via the JBL QuantumENGINE.

JBL Quantum ONE Be at the center of the game with Hi-Res certified JBL QuantumSOUND Signature - Image

Be at the center of the game with Hi-Res certified JBL QuantumSOUND Signature

From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. The Hi-Res certified 50mm neodymium drivers deliver an immersive sound curve tuned by JBL audiologists and specifically designed for gaming. Our signature audio creates the most realistic soundscape for a competitive advantage in any battle.

JBL Quantum ONE Next-gen ergonomic design - Image

Next-gen ergonomic design

The lightweight headband and ventilating, premium leather-wrapped, memory foam ear cushions are designed for even the longest gaming sessions.

Features

JBL Quantum ONE Active Noise Cancelling tuned for gaming - Image

Active Noise Cancelling tuned for gaming

Designed for gaming environments, the Active Noise Cancelling* system eliminates unwanted background sounds so you can stay fully engaged in combat without distractions.*The ANC feature works only via the USB dongle, only compatible with PC, PlayStation and Mac.

JBL Quantum ONE Optimized for PC, compatible with multiple platforms. - Image

Optimized for PC, compatible with multiple platforms.

The JBL Quantum ONE headset is designed for PC use via USB but is also compatible via 3.5mm audio jack with Xbox™**, Nintendo Switch™, Mobile, Mac and VR. The features powered by JBL QuantumENGINE (JBL QuantumSPHERE 360, RGB, EQ, Microphone settings etc.) are only available on PC. Check the connectivity guide for compatibility. *Compatible with PlayStation (PS5 and PS4) **Compatible with Xbox (Xbox Series X S and One)

JBL Quantum ONE Be heard with the voice focus detachable boom mic - Image

Be heard with the voice focus detachable boom mic

Echo-cancelling technology makes sure you're heard loud and clear when rallying the troops or opponents. The directional boom mic is adjustable and detachable for gaming on the go or when using a peripheral microphone. Press the mute button built into the ear cup to automatically go dark.

JBL Quantum ONE DISCORD Certified game audio-chat balance dial - Image

DISCORD Certified game audio-chat balance dial

DISCORD-certified Game-Chat balance dial lets you adjust audio levels on the fly. Separate sound cards handle game and chat audio, allowing you to set the proper balance on the headset without having to leave the game. Also compatible with TeamSpeak, Skype, and other services.

JBL Quantum ONE Powerful JBL QuantumENGINE PC software suite customization - Image

Powerful JBL QuantumENGINE PC software suite customization

The powerful PC software, the JBL QuantumENGINE, allows you to manage and personalize your JBL Quantum ONE gaming headset from a user-friendly dashboard and included calibration mic. Create separate user profiles, modify microphone settings, and activate RGB effects or create your own. You can also adjust the equalizer or choose from 6 presets. The JBL QuantumENGINE powers the JBL QuantumSPHERE 360 immersive surround only on your PC.

JBL Quantum ONE Spatial sound - Image

Spatial sound

Choose your sound setting and provide your head diameter and height to adjust the surround sound profile to fit for your ears. Using the calibration mic, the JBL QuantumSPHERE 360™ allows for the most accurate and immersive spatial sound experience.

JBL Quantum ONE Audio equalizer for custom sound - Image

Audio equalizer for custom sound

Create profiles that enhance the soundscape of specific games or choose from a variety of expertly crafted presets.

JBL Quantum ONE RGB effects tuner - Image

RGB effects tuner

Create your own lighting effects with the built-in RGB effects tuner or choose from several preset modes that highlight the headset’s capabilities.

JBL Quantum ONE Microphone setting - Image

Microphone setting

Not too loud, not too quiet. Adjust the microphone volume level and sensitivity. And the sidetone allows you to control how much of your own voice you can hear when talking.

JBL Quantum ONE Manage user profiles & settings - Image

Manage user profiles & settings

Create and manage different user profiles each with their own unique settings

Frequently Bought Together

Specs & Downloads

Item# JBLQUANTUMONEBLK

Description

Sound is Survival

Make your game epic. The JBL Quantum ONE wired headset gives you pro-level audio with head-tracking enhanced JBL QuantumSPHERE 360™ spatial surround sound and Active Noise Cancelling tuned for gaming. Designed for precise audio positioning, JBL QuantumSOUND Signature delivers an immersive sound curve through Hi-Res certified 50mm drivers. The voice focus detachable microphone delivers clear multiplayer interactions with noise suppression, mute features and a DISCORD-certified Game-Chat Balance Dial. A lightweight, ergonomic design keeps you comfortable while the PC software, JBL QuantumENGINE allows for powerful customization options and user profiles. The JBL Quantum ONE headset represents the absolute cutting edge in audio for the deepest level of virtual realism on your PC.

General Specifications

Driver size (mm)
50

Audio Specifications

Passive Frequency Response
20 Hz – 40 kHz
Active Frequency Response
20 Hz – 20 kHz
Driver sensitivity at 1kHz/1mW (dB)
95
Dynamic frequency response range (Hz)
20 Hz - 40 kHz
Impedance (ohms)
32

Dimensions

Weight (g)
369
Weight (oz)
13
Charging Cable Length (m)
2.7
Charging Cable Length (ft)
8.9
Ear Cup External Height (in)
4.1
Ear Cup External Width (in)
3.7
Ear Cup Internal Height (in)
2.4
Ear Cup Internal Width (in)
2
Ear Cup Depth (in)
1.1
Ear Cup External Height (cm)
10.5
Ear Cup External Width (cm)
9.3
Ear Cup Internal Height (cm)
6.1
Ear Cup Internal Width (cm)
5
Ear Cup Depth (cm)
2.7
Audio Cable Length (ft)
3.9
Audio Cable Length (m)
1.2

Features

Active Noise Cancelling
Yes
Built-in Microphone
Yes
Detachable Cable
Yes

What's in The Box?

  • 1 x JBL Quantum ONE headset
  • 1 x 3.5 mm audio cable
  • 1 x Calibration microphone
  • 1 x Detachable boom microphone
  • 1 x Windshield foam for microphone
  • 1 x Type-C to A cable with Game / Chat Balance Dial
  • 1 x Quick Start Guide
  • 1 x Warranty card
  • 1 x Safety Sheet
What's in The Box?

Documents & Downloads

Reviews and Q&A

Customer Reviews

Product Q&A

Headset will be used just for the Xbox one console. I currently have the A40's with mix amp. Can I "plug and play" these head phones into the A40 mix amp?

Asked by: gavan21
Technically, you can since the mix amp has a 3.5mm port. However, we can't guarantee what the resulting audio quality will be.
Answered by: Homer DLR
Date published: 2021-06-06

So the quantum one is he only one in the headset line with “head tracking.”  Is that function exclusive to pc or will it also work with the 3.5 mm jack on console?

Asked by: Sotthegoat
Yes, the Headtracking feature is exclusive for the JBL Quantum ONE headphones and would only work with a PC along with the Quantum Engine software.
Answered by: Jem at Customer Support
Date published: 2021-06-06

Can I use the mic and talk through headset when playing fortnite on the switch?

Asked by: steve2735
Yes, you could use the microphone while being connected with the 3.5mm audio cable to your Nintendo Switch.
Answered by: Jem at Customer Support
Date published: 2021-06-06

Will I be able to take full advantage of all the quantum one offers if I solely use it for console use? Will I need a PC specifically to access the quantum functionality?

Asked by: Jham8922
Our JBL QuantumEngine PC personalization software only works with PC and can't be used on console.
Answered by: Mario at Customer service
Date published: 2021-06-06

How long does the basic warranty last?

Asked by: Saul117
Our Harman Audio devices comes with a one-year manufacturer's warranty replacement from the date of purchase. This warranty excludes damage resulting from abuse, accident, modifications or other causes that are not defects in materials and workmanship (loss or theft).
Answered by: Chastine
Date published: 2021-06-06

the headset Jbl one support 7.1 for PS4 or only PC ?

Asked by: MOHD1234
The JBL QuantumSURROUND feature is available via the USB connection on a PC and can be configured using the QuantumENGINE which you can download here. https://support.jbl.com/us/en/quantum-support.html
Answered by: Homer DLR
Date published: 2021-06-06

What are the features that require you to download the engine for? I was wondering if you can use spatial audio and ANC modes without having the install the engine.

Asked by: Maximus1
The JBL QuantumENGINE PC software allows you to create separate user profiles, modify microphone settings, and activate RGB effects or create your own. You can also adjust the equalizer or choose from 6 presets. The JBL QuantumENGINE powers the JBL QuantumSPHERE 360 immersive surround only on your PC. The ANC can be activated from the headset shown on page 3 of your user's manual.
Answered by: Customer Support
Date published: 2021-10-08

When can I buy them?

Asked by: Nicknamer96
Thanks for your interest in our JBL Quantum ONE. Our Quantum Range Series would be available before the summer starts. To get the exact release date, please register your email on our JBL website.
Answered by: Jem at Customer Support
Date published: 2021-06-06

Does this work with the ps4 when connected with my own usb-a to usb-c cable? does the active noise cancellation and surround sound work in this case?

Asked by: jameswoo
It would only work with the USB cable with a game/chat dial. You can toggle the ANC on/off by pressing the ANC/Talkthru button for more than 2 seconds. Quantum Surround will only work with PC.
Answered by: Jem at Customer Support
Date published: 2021-06-06

When will English people be able to purchase this product

Asked by: Kingarris
Please subscribe on our newsletter on the bottom page of our website for UK for news and updates: https://bit.ly/3dJm8Jo
Answered by: Leon at Customer Service
Date published: 2021-06-06

Is there any point in getting the quantum ones if you play on console, due to the lack of customization which you can fully get on PC e.g. customizing the rgb light affect?

Asked by: iXyte
Thank you for your question. The JBL Quantum ONE provides a better passive noise cancelling, but if that's not a concern, any of the models will work with 3.5mm aux with consoles, and for PS4/PS5, the Q600 and Q800 also work wirelessly. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Valentin
Date published: 2021-10-15

When trying to calibrate the headphones, JBL Quantum Engine says the calibration feature is "coming soon". Shouldn't this be available already if calibration is so important? When will this be available?

Asked by: Astorck
Our JBL Head Tracking for our JBL Quantum One is available and works. However, the Sphere 360 calibration is not yet available and will hopefully be available shortly with an update.
Answered by: Mario at Customer service
Date published: 2021-06-06

Does this headset work with the ps5 

Asked by: Diamondkd
Yes. Our JBL Quantum One is compatible across all gaming consoles, XBOX, Nintendo and PlayStation.
Answered by: Mario at Customer service
Date published: 2021-06-06

Will jbl come out with an app for Xbox and other consoles like the pc has since we are all paying $300 but console users don’t get the full experience?

Asked by: Josh s
We don't have word on this but we thank you for the feedback. We'll be sure to pass this to the right team. In the meantime, please make sure to follow our social channels for news and updates.
Answered by: Homer DLR
Date published: 2021-06-06

Can this pair to a phone via Bluetooth or is this strictly 3.5 wire and USB dongle only?

Asked by: Double zZ
It can only connect through the HDMI cable and 3.5mm jack. The model with Bluetooth is the JBL Quantum 800.
Answered by: Jem at Customer Support
Date published: 2021-06-06

Will these headphones be compatible with consoles such as Xbox or playstation?

Asked by: Anonymous85727
The JBL Quantum ONE headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC.
Answered by: Chastine
Date published: 2021-06-06

Where can I buy a replacement earpads for quantum one headsets. In US. Did JBL sell this replacements?

Asked by: Ephion
We sell the replacement earpads for our JBL Quantum One here in the US. For pricing and availability form different locations, please reach out to our local support.https://www.jbl.com/countryselector
Answered by: Chastine
Date published: 2021-06-06

What's the price on them

Asked by: Davo 5960
JBL Quantum One will be retailed at $299.95 once we release it this May. Please sign up to our newsletter for news about the launch here: https://www.jbl.com/subscribe.html
Answered by: Chastine
Date published: 2021-06-06

I’m trying to use the headphones for Xbox and the mic is working, the Xbox is picking up that I’m talking but Xbox audio is not coming through and I can’t seem to fix that. Any solutions? 

Asked by: Anonymous
We'd like to work with you directly so we could try some troubleshooting with your JBL Quantum One. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Answered by: Jem at Customer Support
Date published: 2021-06-06

hey headset jbl one support 7.1 for PS4 ? and what the system for jbl one?

Asked by: fvdf
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

How can I change the setting so when I mute my mic I can still hear sound? I use if when I cough/eat etc...

Asked by: ptrr
Flip up the boom mic to mute (red LED indicator will light up). Then adjust the Chat/Game dial to focus on the sound that you want to hear.
Answered by: Homer DLR
Date published: 2021-06-06

I watched the YouTube CES interview with Damon Johnson, Global Category Director at JBL on the JBL Quantum One headset. He said the drivers in the headset are 40 MM, but the website says 50 MM drivers. Which is correct?

Asked by: Chemist Chris
Our JBL Quantum One has 50 mm Dynamic drivers.
Answered by: Leon at Customer Service
Date published: 2021-06-06

Is there a way to replace the headband? I have had mine a little over a year so the warranty is up but the fabric on the headband is coming out from the plastic.

Asked by: BigNickHanging
Thanks for your inquiry. Please note that only the earpads for the JBL Quantum One are replaceable. However, the pad on the headband is not. Please contact our customer support for us to further assist you and check on your options.
Answered by: Customer Support
Date published: 2023-06-22

What about the durability?

Asked by: Enoughcedd_1
It's pretty durable. If you want to know more, please contact us here: https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

If I am playing on an Xbox series X with the headset plugged in, does it still need to be charged? Most wired headsets I’ve used did not need to be charged 

Asked by: Anonymous
Our JBL Quantum One does not require charging. Simply connect the headphones to the controller of your Xbox Series X via the 3.5mm cable.
Answered by: Customer Support
Date published: 2022-10-18

Can JBL please work with Xbox to come with a USB connection?

Asked by: Chicagonemesis
We appreciate the feedback you've provided to us. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Answered by: Mario at Customer service
Date published: 2021-06-06

I see that there's both the 2.4G connection and Bluetooth my question is will I be able to connect my pc and phone at the same time for like receiving calls while gaming?

Asked by: NobleCastle19
Our JBL Quantum 800 can connect to one source at a time, which means you can only connect to your PC when gaming and can't connect to your phone.
Answered by: Jem at Customer Support
Date published: 2021-06-06

Is the head tracking work when playing on console

Asked by: EM18
The head-tracking feature is exclusive for the JBL Quantum ONE headphones. It would only work with PC along with the Quantum Engine software.
Answered by: Chastine
Date published: 2021-06-06

Weren’t these launching on April 13?? When will I be able to buy them? 

Asked by: Guru323
Thank you for your interest in our products! Due to unforeseen circumstances, we had to push back the release date on all Quantum Headphones until May 2020. We apologize for any inconvenience. Please sign up for our JBL Newsletter for the latest product information and release dates!
Answered by: Mario at Customer service
Date published: 2021-06-06

How to take advantage of all the features on a mobile phone as well as voice 7.1 Is there an application that includes the mobile when pairing with a cable or some connections that I can buy from abroad

Asked by: Hh22
JBL Quantum One is compatible to be used with mobile phones via connecting it with the 3.5 mm cable. The QuantumSURROUND is only available via USB connection on PC. This is modified through the QuantumENGINE which you can download here: https://support.jbl.com/us/en/quantum-support.html
Answered by: Chastine
Date published: 2021-06-06
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