JBL Tune 230NC TWS
£67.99
3.7 (43)
Write a review
JBL Tune 230NC TWS JBL Pure Bass Sound - Image

JBL Pure Bass Sound

Smartly designed 6.0mm drivers enhanced by the stick form factor deliver JBL's Pure Bass Sound so you'll feel every pulsing beat.

JBL Tune 230NC TWS Active Noise Cancelling with Smart Ambient - Image

Active Noise Cancelling with Smart Ambient

Hear more of what you want, less of what you don't. Active Noise Cancelling technology with 2 microphones lets you minimize audio distractions. With Ambient Aware, you can tune into your surroundings at any time so that you feel safer when you're out in the world, while TalkThru lets you stop for a quick chat without having to remove your headphones.

JBL Tune 230NC TWS 4 mics for perfect voice calls - Image

4 mics for perfect voice calls

Enjoy hassle-free, hands-free calls in stereo. The Tune 230NC TWS are equipped with 4 microphones, so you'll always be heard with perfect clarity. Never hesitate to take or make a call again. With VoiceAware you can control the amount of mic input routed back into your earbuds and choose how much to hear of your own voice.

Features

JBL Tune 230NC TWS Up to 40 hours of battery life - Image

Up to 40 hours of battery life

Never miss a beat with 40 (10+30) hours of battery life or 8 hours, plus 24 hours in the case when noise cancelling is engaged. Need a boost? Speed Charge for just ten minutes to get 2 hours of playtime.

JBL Tune 230NC TWS Water resistant & sweatproof - Image

Water resistant & sweatproof

Don't be deterred by bad weather. Thanks to IPX4 water resistance and sweatproofing, there isn't a workout or downpour the Tune 230NC TWS can't handle.

JBL Tune 230NC TWS All-day fit & comfort - Image

All-day fit & comfort

Never be without your music. The Stick Closed design ensures comfort without pressure, eliminating ambient distractions with a design so light, you may forget you're wearing them.

JBL Tune 230NC TWS JBL Headphones App - Image

JBL Headphones App

The JBL Headphones App lets you enjoy your music your way. You can customize your listening experience, figure out your best fit, find your earbuds, and even create a silence bubble for ultimate calm.

Product Comparison

TUNE230NCTWS-
LIVE-PRO-2-TWS-
WAVE200TWS-
TUNE-FLEX
JBL Tune 230NC TWS
JBL Live Pro 2 TWS
JBL Wave 200TWS
JBL Tune Flex

Battery

Maximum music play time with ANC off (hours) 10
Maximum music play time with ANC off (hours) 10
Maximum music play time with ANC off (hours)
Maximum music play time with ANC off (hours) 8

Features

Active Noise Cancelling
Active Noise Cancelling
Active Noise Cancelling
Active Noise Cancelling
Adaptive Noise Cancelling
Adaptive Noise Cancelling
Adaptive Noise Cancelling
Adaptive Noise Cancelling
Voice Assistant integration
Voice Assistant integration
Voice Assistant integration
Voice Assistant integration
Speed charge
Speed charge
Speed charge
Speed charge
£ 67.99 each
£ 99.99 each
£ 38.99 each
£ 86.99 each

Specs & Downloads

Item# JBLT230NCTWSSAN

Description

Pure Bass. Zero noise.

Tackle your day one song at a time with the JBL Tune 230NC TWS. True wireless earbuds give you 40 hours of exceptional JBL Pure Bass Sound, while the ergonomic and water-resistant design gives you all-day comfort in any weather. Connect calls simply and seamlessly with 4 mics that cancel out ambient noises offering perfect calls anywhere. And with Active Noise Cancelling and Smart Ambient technology, you choose whether you want to tune out the world or engage with your surroundings. The light stick-closed design ensures comfort all-day long. Best of all, the JBL Headphones App lets you personalize your entire listening experience. Stay connected to your world, your way.

General Specifications

Driver size (mm)
6

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB)
105
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
16

Dimensions

Charging Case Weight (oz)
1.7
Earpiece Weight (oz)
0.4
Charging Case Weight (g)
47.3
Earpiece Weight (g)
10.2

Control and Connection Specifications

Bluetooth profiles
A2DP 1.3 , AVRCP 1.6 HFP 1.7
Bluetooth frequency
2.4 GHz - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4-DQPSK, 8-DPSK
Bluetooth transmitter power
<12 dBm
Bluetooth version
5.2

Battery

Charging time (hours from empty)
2
Maximum music play time with ANC off (hours)
10
Maximum music play time with ANC on (hours)
8
Maximum play time (hours)
40

Features

Bluetooth
Yes
Charging cable
Yes
Active Noise Cancelling
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Charging case
Yes
Hands Free Call
Yes
JBL Pure Bass Sound
Yes
Rechargable battery
Yes
Speed charge
Yes
Sweat Proof
Yes
TalkThru
Yes
True Wireless
Yes
Wireless
Yes

What's in The Box?

  • 1 x JBL Tune 230NC TWS headphones
  • 1 x USB Type-C charging cable
  • 1 x 3 sizes of eartips
  • 1 x Charging case
  • 1 x Quick Start Guide / Safety Sheet (S / i)
  • 1 x Warranty / Warning (W / !)
What's in The Box?

Documents & Downloads

Reviews and Q&A

Customer Reviews

Rated 5 out of 5 by from Great value for money. Really happy with these earbuds. Noise cancelling is good, sound is great, and battery life beats most competitors hands-down. The only issue I had initially, was discomfort, these really hurt the ‘bowl’ of the ear. However, I changed the tips to the largest ones and this helped a lot, but wasn’t perfect. After a few days though my ears go used to them and now I’m free of any discomfort. There are also plenty of memory foam earbud tips out there that will fit these, but must will be too big to allow the case to close. You can trim those memory foam earbuds down with some scissors though.
Date published: 2021-12-22
Rated 2 out of 5 by from Sorry, the notification sound is not decent I just got one yesterday, and sadly speaking, I might not use it tomorrow. The music is good, the Noise Cancelling is great, but the notification sound just keep me from enjoying it. Every time I connect it with computer it rings, every time I change the ANC it rings, the noise is so loud that I could feel the pain my ears. And I look into apps, the setting and online document, turn out that there is no way to lower the volume or close the notification. If it looks good, please add a feature for setting the notification.
Date published: 2022-03-03
Rated 5 out of 5 by from Great allrounder! These are my first bluetooth earbuds, as I originally bought them for the gym and just generally for practicality. They fit super comfortably, no moving around or falling out. I went over a week without having to charge them and I listen to a lot of music throughout the day. Can definitely recommend them, I don’t think there is a better pair of earbuds on the market for that price point with all the specs of these!
Date published: 2021-11-10
Rated 4 out of 5 by from Excellent sound I've been using these earbuds for a out 2 weeks now and the sound is superb. Another plus is that they are quite comfortable to wear. You get three sizes of plugs so there should be at leat one that fits best. In the JBL headphones app you can adjust the function of the button to your liking. Wether it's changing the volume of answering phone calls. You can also change the sound with the equalizer settings within the app to your preference. The battery life of the case and the earbuds is fine. The case gives me enough battery to last me a week with almost daily use of about 2 hours minimum. Overall I'm very pleased with the earbuds and I would recommend them.
Date published: 2022-04-09
Rated 5 out of 5 by from Slick/Modernized The look is so simple you can burly notice them while wearing them. A very slick style the fit is awesome no need to change ear inserts. The case is so small works great while on the run. I received the white color style and they just look great. The sound is something that JBL stands out for . The NC works great when theres people around and with the size it doesn't make you look like your not paying attention to your surroundings. These are one of my favorites so far.
Date published: 2021-11-24
Rated 5 out of 5 by from Impressed! Amazing value for money! I bought these headphones a month ago and I have to say I’m impressed. I’ve always lived by the more expensive the headphones the better the sound but I have to say I’ve been proven wrong with these headphones. The sound on them is such great quality for the money. The charge on them is really impressive too compared to other major headphone companies, they lasted a long time, which is great because I don’t always remember to charge them everyday. The noise cancelling on them is great too, I can use them in the gym without any distractions and if other members of my family are watching something too I wouldn’t know. They are great for both listening to music as well as watching videos/ films. If you’re looking for some headphones at an affordable price that have great sound and charge life, these are for you!
Date published: 2021-12-23
Rated 1 out of 5 by from Out of sync with video I've been using them a lot at work over the last few weeks after purchase. And I would NOT recommend them to anyone. They're not comfortable at all. They will end up making your ears sore after about an hour. (I've tried all size rubber caps, no help). The other major drawback is the terrible audio/video delay. Sound is out of sync with ever video. On phones, laptops, etc. Videos are almost unwatchable due to this. The one thing that gives this product any value is that the sound quality is very nice. If you ONLY listen to pods, books, or music w/o video, you might find this product good for you. Or if you don't have nerve endings in your ears
Date published: 2022-09-23
Rated 4 out of 5 by from Perfect Every Day NC Earbuds... Almost... These earbuds are truly a powerhouse, both on NC capability but also on battery life. I have been running them for roughly 2 weeks now and find i need to charge them and the case every other day Pros: Comfortable Excelent noise canceling ability (works better than any other earbuds i have on an airplane) Long battery life App control Touch pads Google Assistant / Amazon Alexa Case feels solid USB C charging Cons: Large case Stems go into the case to charge the earbuds which is somewhat clunky Personal pet peeve: I dont personally like having a "stem" on my earbuds althought the NC quality makes up for it.
Date published: 2021-12-11
Rated 4 out of 5 by from Impressive NC earbuds Pretty impressive NC earbuds. Set up is straight forward and the app is easy to use. Smart ambient setting is ok and NC setting is pretty good. Most impressive thing about these is the battery life! prob one of the longest lasting I've used and charge case has great capacity as well. Using for 5-7hrs a day and the charge case lasts about a week. However.....the pause/play/answer/NC on/off feature on the earbuds is very very sensitive and the slightest touch will activate it. Re-adjusting the earbuds can set them off. Overall a great NC earbud for its price.
Date published: 2021-12-31
Rated 5 out of 5 by from Wow! The Tune 230NC TWS are awesome! These are my 4th pair of Bluetooth earbuds, and now my favorite. They have that JBL sound, but these have about 20% more bass than my Peak Endurance earbuds. The noise canceling is 4 of 5 stars which is on par with the price point. Calls are clear, and voice clarity is as good as not using earbuds. My wife liked these so much I had to buy her a pair. I’m not sure these can be beat for the price.
Date published: 2021-11-24
Rated 5 out of 5 by from Very impressed I've had these now for around 6 weeks and are great. Setting up is a breeze, make sure you use in conjuction with the JBL headphone app to access all the benfits. The battery life is very good, at no point have I had either bud loose all power. Charging is straightforward, just drop them in the case. In the time I've had them, I've only charged up twice. They ship with three sizes of silicone earpieces allowing you to get perfect fit and comfort. Unlike other ear buds I've tried, these seem to stay in place even during a brisk walk. The sound quality is excellent, with bass that is well rounded, pleasant mids and crisp highs. I recomment this product.
Date published: 2022-11-11
Rated 5 out of 5 by from Amazing earbuds I've been using these earbuds for a out 2 weeks now and the sound is superb. Another plus is that they are quite comfortable to wear. You get three sizes of plugs so there should be at leat one that fits best. In the JBL headphones app you can adjust the function of the button to your liking. Wether it's changing the volume of answering phone calls. You can also change the sound with the equalizer settings within the app to your preference. The battery life of the case and the earbuds is fine. The case gives me enough battery to last me a week with almost daily use of about 2 hours minimum. Overall I'm very pleased with the earbuds and I would recommend them.
Date published: 2022-04-29
Rated 4 out of 5 by from Great ear buds! I really the fitting of these earbuds. The packaging comes with 3 sizes so it'll always fit your ear. They did fell out once, while biking on a bumpy road. Luckily I felt them falling out. The battery last really long. I charge them like once a week while I use them for two to three hours per day. When I'm outside and it's windy, the volume isn't loud enough for me because of the noises. So then I prefer the JBL headphone because it is more noise cancelling. But the earbuds are easier to grab. Also I like it that when I put them back, they immediately turn off. I’m really impressed at the sound quality of these. Also when calling my friends tell me they can hear my clearly even when I’m in my car of not near my phone. Overall I would highly recommend these ear buds!
Date published: 2022-05-10
Rated 2 out of 5 by from Noise cancelling is a joke I'm actually sorry to have to write this. Noise cancelling on these earbuds barely make a difference to just normal mode. I didn't begin with high expectations I thought that if I was going to want headphones that cuts noise put completely I'd go for much more expensive ones such as 1000mx3/4s. But the noise cancelling here is just upsetting. I'm in a quiet room and I could hear my pencil tapping with noise cancelling on (if you wanted a perspective of how the NC is). Otherwise decent sound quality and app I can't fault that. Good bass in the headphones which is why I upped it to 2 star. Also slick design I have to give it that but to call it noise cancelling earbuds would be offensive to noise cancelling headphones hehehe.
Date published: 2022-05-17
Rated 1 out of 5 by from Not A Good Product I received this product today on 25/08/22 (Order Number: JB-EM-02991852), SN: CS0548-CM0310900. The packaging is good and stylish with the buds packaged separately. Took them out and put them in the box for the first time and instantly connects with the phone. The JBL App is handy and easy to play with. This is where the positives end. The ANC on the app has a static sound when you turn it on. It is very irritating when the product is absolutely brand new. This is a problem I've come across JBL on the website with many others saying the same thing. £79.99 for the Earbuds with static sound on the first day is not a good sign. I am looking forward to return this item and purchase something else. I would suggest to look for something else.
Date published: 2022-08-25
Rated 1 out of 5 by from Not That Great These might be good ear buds if I didn't constantly have to make sure it's connected to my phone. I have an 12 Pro and here are the issues I constantly have with these ear buds: *Sometimes one ear bud will turn on mid conversation *Sometimes they won't connect when a call comes in *Sometimes I'll answer a call when the ear buds aren't on my ear and they pick up *Sometimes I'll decide to change the out put from the ear buds to my phone and mid conversation it just connects back to the ear buds They are highly inconsistent with when they want to work and when they don't. I chose these as a more cost effective solution and I am ready to ditch them and get back to my Beats Pro ear buds.
Date published: 2022-10-06
Rated 1 out of 5 by from Not even working I received these earphones via ReviewClub to test for few weeks and give reviews and then send it back to them or they will send me half price voucher to buy it if i want, unfortunately I received these earphones and then I try to connect to my iphone but it didn’t connect, I charge it fully and then try to connect to other android phone I tried to pair with my Smart Television but its not connecting looks some kind of technical problems. Maybe my pair is faulty,, been to holiday took with us try to connect didnt work ! Really disappointed but maybe this is just a faulty pair!
Date published: 2022-01-10
Rated 5 out of 5 by from Excellent headphones I really like these headphones. I think they are feature rich and reasonably priced! They are comfortable for in-ear headphones. I credit the larger shape of them for that. They rest well in the ear and don't hang on the part in the ear canal. They work with the JBL Headphones app, which allows for some customization of the functions of the touch sensors as well as EQ functions. They have ANC and also ambient aware (uses the microphones/speakers to play the ambient sounds in the headphones) I really like this, because if someone talks it is easier to hear them. They also work quite well for phone calls. I think these feel well made. They are not feather-light, but feel light when wearing due to the molded shape. I would definitely recommend these to my friends!
Date published: 2021-11-26
Rated 1 out of 5 by from Bad Experience I bought this product 5 months back. The noise cancellation is absolutely fantastic but now the left earbud stopped charging completely. After 2 hours of charging, the left one drains itself in 5 mins The notifications alert in the middle of music/video is annoying.
Date published: 2022-10-15
Rated 1 out of 5 by from only one bud works at a time only one bud is working at a time cannot sink it in a stereo mode i have tried it on diffrent phones and also resetting the buds by switching it off and on several time with the help of the app but its no working
Date published: 2022-05-09
Rated 2 out of 5 by from NOT Worth CONS 1. IRRITATING TO THE EARS. 2. UNCOMFORTABLE FIT. 3. CANT USE FOR LONG AS IT GIVES PAIN TO MY EARS. 4. USELESS ANC BECAUSE MERELY WEARING THEM CAN REDUCE 80% OF NOISE. ANC off OR on DOESN'T MAKE MUCH DIFFERENCE. 4. SOUND QUALITY IS ABOVE AVERAGE WITH LOW BASS. PROS :- MIC QUALITY IS GREAT 1. AMBIENT MODE IS Good 2. TOUCH RESPONSE IS GOOD. 3. VOICE AWARE OPTION IS GOOD 4. APP SUPPORT IS OVERALL GREAT. FINAL VERDICT:- IN EAR FIT IS WORST, BELIEVE ME IT LITERALLY GIVES THE PAIN IN EARS. SPEND MORE AND BUY SOMETHING GOOD OR IN THE SAME PRICE EXPLORE SOMETHING ELSE. F
Date published: 2022-10-26
Rated 1 out of 5 by from One defective earbud out of two I bought the earbud in an airport while traveling. The earbud worked at the start, but the right one stopped charging after a couple of months. I contacted customer, they sent some instructions to clean the bud and charger, which I did. It did not help. I asked about warranty, they told me to bring it back to store... nonsense.
Date published: 2022-10-17
Rated 1 out of 5 by from Trust me warranty is a bluff here. Don't waste 5k I had a very bad experience visiting JBL service centre for the first time. I purchased this product 3 months back..Now it is not working and they have raised their hands even when there is no physical and liquid damage. I even mailed them with the product images but got no response. Product don't have any physical or liquid damage. The technical guy was not ready to listen anything. He simply said to talk to technical support. This is my fourth product from JBL Harman in last 3 years. But this is the first time I have faced this problem and there is no help for the customer. Trust me..the customer service agent's manager also told we can't do anything with this... Don't waste your 5k for this..trust me...
Date published: 2022-10-09
Rated 4 out of 5 by from Great sound and comfortable fitting I really like these earbuds. The sound is great and the earbuds don't fall out during activities. In addition, you will receive different sizes of the soft earplugs, so that they fit everyone. Also it last a long time before you have to recharge the earbuds. The only problem I experience is while answering a phone call. The earbuds connect to my mobile phone, but I have to reconnect to the earbuds on my mobile phone to let the sound run through the earplugs. Therefore I prefer to use the earbuds for listening to music. Overall I am very happy with these earbuds.
Date published: 2022-04-13
Rated 3 out of 5 by from Bad call quality but Great battery life I brought this about a month ago. The battery life is great. It last 8-10 hours like the description says. But the Bluetooth doesn’t work well with iPhone. While on call the Bluetooth disconnect randomly and the call quality isn’t very good.
Date published: 2021-12-20
Rated 4 out of 5 by from JBL Tune 230NC TWS I have tried many different types of audio devices over the years and this is definitely one of favourites. The sound quality is excellent and I found them very easy and comfortable to wear . The volume on these ear buds is perfect and would highly recommend this product. I was pleasantly surprised on the quality of the product especially because of the price . I am very happy with this product Thankyou so much .
Date published: 2021-12-15
Rated 5 out of 5 by from Great quality Present from my wife . Very good quality , great sound , battery last long ! Happy with JBL
Date published: 2021-12-10
Rated 1 out of 5 by from Sadly disappointed. It hurts to wear them Super sad because I wanted to love these. They're not just uncomfortable to wear, but after a couple hours it becomes so painful that I can't even use them. I bought them for work and I work remotely so I need to be able to use them when I'm on the phone or in virtual meetings which can sometimes be several hours each day. Asides from them being uncomfortable/painful to wear, call functionality isn't always optimal. I've ran into the issue when using them for calls, the speakers voice doesn't come through in sync on both buds & I end up hearing a lag of the person talking in one of them. I've also experienced having one bud drop the call and they switched to mono mode in the middle of it, I tried putting it in back in the case and taking it out again to get the bud to connect but that didn't work & everytime I try to open the app while on a call to see what's going on it tells me that my earbuds aren't connected and I can't see their stats. Once the call ends they connect back to the app right away. ( I did check the battery status had 70% on the working bud and 100% on the one that dropped the call, so that wasn't my problem.) I really like and trust the JBL brand, the call issues are minor to me however the discomfort/pain of wearing these earbuds is why I have to give them a poor rating.
Date published: 2022-03-18
Rated 2 out of 5 by from Disappointing at best I expected more out of these headphones. The base is indeed nice but everything else is mediocre. The noise canceling didn't really work. The microphone was unusable if you're in a louder setting, so definitely off the table for work from home. These don't compare to other JBL models and I wouldnt recommend. One positive is they do fit nicely in the ear.
Date published: 2021-12-08
Rated 3 out of 5 by from Pros and Cons Pros: They were comfortable in the ear. I drive big trucks and am climbing up and down on big heavy equipment, never lost or dropped an ear bud. Battery power last almost all day when listening to music Cons: If you are driving down the highway and your windows are open, the ear buds don't handle the wind very well, they try to counter act the wind. Also phone calls don't work while driving down the highway either, people can't hear me speak. If you loose the case, your ear buds are dead in the water, like I did.
Date published: 2022-08-02
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Product Q&A

Is this compatible with Iphone 14 pro? I try to pair the dispositive and the app does not find my jbl tune 230 tws. If not, I&rsquo;ll beed to return them

Asked by: Luisaslc
Thank you for your question. The JBLL T230NCTWS are compatible with the iPhone 14, please try a reset by following these steps: Take both pods out of the charging case and in the left pod tap once in the middle of the unit (control zone), then tap 2 times, then 3 times and finally tap and hold for 5 seconds. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2022-11-25

is it wireless charging

Asked by: Bdbd
Thank you for your question. Yes, once the charging case is fully charged you will have up to 24 hours of wireless charging, which means you can charge your JBL T230NCTWS up to 3 times from the charging case alone. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2022-08-06

I have a Samsung Galaxy S8, and when answering calls in whatsapp, the noise canceling feature always turn off. Is there anything that can be done?

Asked by: maandretta
Thank you for your question. Could you please contact our Customer Support Team on https://support.harmanaudio.com/gb/en/contact.html for further assistance? Thank you.
Answered by: Customer Support
Date published: 2022-04-15

warranty information on the JBL Tune 230NC Noise-Canceling True Wireless In-Ear Headphone

Asked by: Rachonda
Our JBL Tune 230NC TWS has a one-year manufacturer's warranty upon purchase. Please note that this limited warranty does not cover physical and customer-induced damages. We recommend keeping a copy of your receipt in case you need to claim your speaker's warranty.
Answered by: Customer Support
Date published: 2022-11-25

It is possible to buy only the right earphone from you, because I accidentally washed it in the washing machine and the right earphone stopped working.

Asked by: Kinuo
Thank you for your question. Please contact our Customer Support Team for further assistance on https://uk.harmanaudio.com/support-contact.html#ns Thank you.
Answered by: Customer Support
Date published: 2022-11-25

I'm new to wireless headphones and I understand now that the charging case acts like a powerbank but after the first full charge to the headphones via the case when I store them in case will they keep topping up the headphones and drain the stored power?

Asked by: Martin2
Thank you for your question. Yes, once the pods are stored in the charging case they will start charging again automatically until they are fully charged. However, your charging case has enough power to re-charge the pods for up to 24 hours of use without needing to be charged again. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2022-06-11

Does the maximum music play time (battery) mean for the earbuds only without putting it back in the charging case? Or is it the maximum music play time once the charging case is fully charged

Asked by: Diana0838382
Thank you for your question. The battery life of the JBL T230TWS will last up to 8 hours without the need to put them on their charging case, and a fully charged case will offer you another 24 hours of battery, which means you can charge your T230TWS up to 3 times without the need of re-charging your charging case. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2022-05-06

Noise cancelling doesn't seem to be working when activated via the app (i.e. I still here all background noise). Is there a way to test or ensure it's working properly?

Asked by: Paulbo
Thanks for reaching out. The noise canceling feature on our JBL Tune 230NC TWS reduces unwanted background noise but does not completely block out the noise.
Answered by: Customer Support
Date published: 2022-10-16

When will this item become available in Australia? And how much would it cost?

Asked by: Ollie_45
Thanks for your interest in our products. We have no news yet of when our JBL Tune 230NC TWS would be released in Australia. Please subscribe to our newsletter at the bottom page of our website, to receive the latest news and updates about our products: https://www.jbl.com.au/
Answered by: Customer Support
Date published: 2021-11-10

How well does this work for Teams call from Windows PC?

Asked by: Saam
Thanks for your inquiries. Our JBL Tune 230NCTWS isn't designed to work with communication apps through Bluetooth with PCs. These models usually have issues such as the output sounding glitchy or robotic with MS Teams, Zoom, etc. These applications should work fine with phones and tablets, so always recommend using these devices instead.
Answered by: Customer Support
Date published: 2022-08-31

Can I pair these with my charge 5

Asked by: Jules22
Our JBL Tune 230NC TWS can only be paired with source devices such as phones, tablets, and laptops. It can't be paired with our JBL Charge 5 or other portable speakers.
Answered by: Customer Support
Date published: 2022-10-13

I need help rebooting. My left earbud worked the first time, now only the right is working. I hear the &ldquo;notification&rdquo; sound in the left bud but no music will play. I have disconnected, reconnected, watched YouTube, just about everything!&nbsp;

Asked by: HNTaylor
You can reset the Ear Buds of your Tune 230NC TWS by following the guide below. - Turn of the Bluetooth on your source device (Smart phone or tablet) this will make them undiscoverable while doing the reset. - Keep the left Ear Bud in the charging case take out the right Ear Bud press the button three times hold for 5 seconds on the third press. - Turn the Bluetooth back on again this will make the Ear Buds discoverable again.
Answered by: Customer Support
Date published: 2022-10-13

I accidentally broke my charging case, but my earbuds are still in great condition. Do you sell the case separately?

Asked by: Mel17_2514
Thanks for your inquiry. For replacement part orders, you can contact us through: (877) 871-6755 and place an order. We're open Mon - Fri: 9:00 a.m. - 11:00 p.m. (ET) and Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET).
Answered by: Customer Support
Date published: 2022-07-23

I&rsquo;m trying to connect my earbuds to the app and they are connecting to the phone and are working but the app won&rsquo;t detect them

Asked by: That guy727
Thanks for your inquiry. We are sorry to hear that our JBL Tune 230NC TWS Headphones didn't recognize the app. Please make sure that the Bluetooth of your source device is on. Try to reinstall the JBL headphones app. Use other source devices with the JBL Headphones app installed. If it still doesn't work, We want you to get the most out of our product. It would be best if we could work with you directly to get more information and to do some troubleshooting steps. Please Contact JBL Customer Support for further assistance.
Answered by: Customer Support
Date published: 2022-07-24

Can I purchase only the ear buds without the charging case ?

Asked by: Lalic
For replacement part orders and availability for your Tune 230NC TWS, please contact Customer Support so that we can assist you with your parts inquiries.
Answered by: Customer Support
Date published: 2022-04-09

When I am talking on the phone people complain about the loud background noise on the other end of the phone is there a setting to help with cancellation of background noise whil on the phone?

Asked by: Frustrated36
Our JBL Tune 230NC TWS only has a noise-cancellation feature that minimizes sound distractions from the background when playing music. However, it doesn't have a noise-suppression microphone feature to reduce background noise for phone calls.
Answered by: Customer Support
Date published: 2022-12-03

How well do these earbuds stay in your ears? Compared to the ones that have an ear fin with them.

Asked by: Gadget1
Our JBL Tune 230NC TWS Headphones with the Stick Closed design and 3 sizes of eartips, these Headphones ensure comfort fit without pressure.
Answered by: Customer Support
Date published: 2022-01-15

Can these be paired with two devices, and then switch from one device to the other?

Asked by: heycrc
Our JBL Tune 230NCTWS can be connected to multiple sources, however, you'll only be able to use it from one device at a time. To pair it with a different device, you may put the earbuds into pairing mode manually by doing a tap and long press (for 5 seconds) on either earbud.
Answered by: Customer Support
Date published: 2022-12-01

Can they used individually. For example say one day I only want to wear the right ear bud. Another day I only want to use the left ear bud. Can the headphone be used this way.&nbsp;

Asked by: JBL curious
Yes, you could use one ear bud at a time. You would have to pair each ear bud individually with your phone or source device one at a time.
Answered by: Customer Support
Date published: 2022-06-17

Hi there, I&rsquo;m trying to get my left ear bud off mono mode. How do I do this as it is not listed in the manual?&nbsp;

Asked by: Thierry22
Thank you for your question. To use your JBL T230NCTWS in mono mode, simply wear the left or right pod alone and leave the second pod in the charging box. When you wear the two pods they will work on stereo mode. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2022-10-20

How can i get the earbuds 230 NC in pairing mode? They are connecting as separate devices.&nbsp; Zo only 1 earbud works

Asked by: Helpmeplease
Thanks for reaching out. Our JBL Tune 230 NCTWS earbuds turn on and go on pairing mode once you've removed them from the charging case. It has a Dual Connect feature, which gives you the choice to seamlessly enjoy music or make calls with either one or both buds.
Answered by: Customer Support
Date published: 2022-09-11

Does this device have &quot;dual connect&quot; capabilities?

Asked by: lalaa
Our JBL Tune 230NC TWS Headphones don't feature Dual Connect.
Answered by: Customer Support
Date published: 2022-05-08

Does it come as a pair?

Asked by: Padma
Yes. Our JBL Tune 230NCTWS are sold as a pair.
Answered by: Customer Support
Date published: 2022-05-09

are you able to use these in the bath and shower without worry or is it only partial?

Asked by: asuno
Thank you for your question. The JBL T230TWS are water resistant and sweatproof, this means that it is safe to use under the rain or in a gym, however, they are not IPX7 for which we would not recommend their use in the bath or shower. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2022-06-06

What touch controls do these ear buds offer?

Asked by: Kori3
Thanks for reaching out. The left earbud gives you access to ANC, Ambient Aware, and TalkThru. The right earbud gives you control over Play, Pause, Skip Forward, and Rewind to the previous track. Both earbuds activate SIRI/BIXBI/ALEXA and Google Assistant.
Answered by: Customer Support
Date published: 2022-05-10

Just received these and wondering if I should fully charge them before very first use? And is it good practice to let them drain completely and fully charge several times or always to keep batteries in good health? Cheers.

Asked by: Martin2
Hi there, You do not need to charge them staright away and I would highly suggest once needing charged, To charge them for 2 hours untill they are fully charged then take them off of charge.
Answered by: Customer Support
Date published: 2022-06-22

Is JBL Tune 230NC supports with iphone 12 &amp; 13

Asked by: shubzz

Hello I use my 230NC paired with my Samsung Galaxy S8, and if I have the JBL app opened, when I try to watch a youtube video in full screen, the video always swap place with the JBL app. Is that ok? How can I solve that? Thanks

Asked by: maandretta

does JBL Tune 230NC work with iPhone 13?if yes is there any feature compromise to that of android?

Asked by: pedri

Hello JBL, I have purchased JBL Tune 230NC TWS by 22.09.2022, really impressive output from the device. Is it possible to connect TWS in any of 2 devices (my android, my iPhone &amp; my PC) at a time ? Regards Kunal

Asked by: Seku_Boss
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