JBL Free X
JBL Free X True wireless - Image

True wireless

Discover the freedom of a wireless lifestyle listening to music, managing your calls or working-out.

JBL Free X JBL Signature Sound - Image

JBL Signature Sound

Immersive JBL Signature Sound delivered in an intuitive, intelligent package.

JBL Free X Up to 24 hours of combined playback - Image

Up to 24 hours of combined playback

Enjoy an entire day of wireless audio, with up to 4 hours of continuous playback and up to 20 hours of backup power from the charging case.


JBL Free X Smart charging case - Image

Smart charging case

Protect the headphones and charge them when not in use. Provides up to 20 hours of total backup charge, with a 15-minute quick charge for up to 1 hour of music playback.

JBL Free X Handsfree calls - Image

Handsfree calls

Integrated microphone for clear phone calls. Automatic stereo-mono mode switching for a natural call experience.

JBL Free X Call mode - Image

Call mode

Automatically switches to mono when making phone calls, for a more natural call experience.

JBL Free X Easy controls - Image

Easy controls

Take full control of your calls and music with a single intuitive button.

JBL Free X Comfort Stay Secure Fit - Image

Comfort Stay Secure Fit

Best-in-class ergonomics with 3 ear tip sizes and 2 gel sleeve sizes ensure a secure fit that stays with you, no matter what you are doing.

JBL Free X Splashproof - Image


IPX5-certified design keeps the music playing through sunshine and rain.

Specs & Downloads



Calls, music, active – your choice. No Wires.

JBL Free true wireless in-ear headphones deliver JBL Signature Sound in an intuitive, yet intelligent package. Completely free from wires and easy to use, the JBL Free is your flexible companion for calls, music and an active lifestyle. You get up to 24 hours of combined playback: 4hrs of continuous listening on the headphones plus up to 20 hours of backup from the smart charging case. Comfort Stay Secure Fit ergonomics with 3 ear-tip and 2 gel sleeve sizes provide a tailored fit for all day wear and active use. The splashproof worry free IPX5 certified design keeps the music playing through sunshine and rain. Step up your listening experience in three easy ways: (1) use one earbud for calls, (2) use two earbuds for immersive music and (3) add the gel sleeves for secure fit during workouts.

General Specifications

Driver size (mm)

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB)
Dynamic frequency response range (Hz)
10 Hz – 22 kHz
Number of drivers per ear


Weight (g)
Total: 99g
Weight (oz)
Total: 3.5oz

Control and Connection Specifications

Bluetooth profiles
A2DP 1.3, AVRCP 1.5, HFP 1.6
Bluetooth frequency
2.402 – 2.480GHz
Bluetooth transmitted modulation
Bluetooth transmitter power
0 - 9.5dbm
Bluetooth version


Charging time (hours from empty)
Maximum talk time (hours)
Maximum play time (hours)


Charging cable
Built-in Microphone
Hands Free Call
JBL Signature Sound
Secure Fit
Sweat Proof
True Wireless
Charging case
Rechargable battery

What's in The Box?

  • 1 x JBL Free headphones
  • 1 x Micro USB charging cable
  • 3 x sets of silicone ear tips (S, M, L)
  • 2 x sets of gel sleeves (M, L)
  • 1 x Charging case
  • 1 x Quick Start Guide
  • 1 x Safety sheet
  • 1 x Warranty
  • 1 x Warning sheet
What's in The Box?

Documents & Downloads

Reviews and Q&A

Customer Reviews

Rated 1 out of 5 by from I REALLY dislike mine I got the JBL Free (white one) from my school store and was unable to return it if I opened it. I love my JBL speakers on my Rav4, however, I was very upset with the wireless headphones after I have tried it on. It sounds very basic, too expensive for the price that I paid for ($149.99). The bass on it is very minimal and worse thing, the ear buds fall out of my ears constantly. I have tried using other sizes of the ear piece but it still falls out. I want my money back, but I can't because I opened it already. I tried calling the customer service and they can't do anything about it too because I bought it from somewhere else.
Date published: 2019-10-11
Rated 5 out of 5 by from LOVE THESE NEW JBL FREE X Fantastic earbuds. Superior sound and excellent fit, thanks to the new extra size options. These are very light weight, fit tightly in my ears and do not fall out. They are the most comfortable earbuds and don't hurt my ears to sleep in, while listening to my ambient music.The sound quality is FANTASTIC, high quality stereo sound with surround sounds as if coming from every direction. The volume can turn up very loud too, for the times I want to really jam out. The buttons are easy to press and navigate. Over all I'm very impressed. These are my favs. Thanks JBL for such an awesome product. And at a great price.
Date published: 2019-05-24
Rated 5 out of 5 by from Please make replacement cases available. Similar to Sbet92 I only came here to try to source a new rechargeable case, since my toddler destroyed mine. Surprised how low a rating these have, by far the best headphones I have owned and I have been through many. Seems they do not fit people with a particularly small ear, as my wife doesn't like them. I predominantly wear these for running and cycling, they have stood up to 18months of fairly constant abuse and getting soaked. By far the most comfortable headphones I have had for running. They also do a decent job of noise cancellation but still allow you to hear enough for safety. JBL please make replacement cases available!
Date published: 2020-10-06
Rated 5 out of 5 by from What I've come to expect I just got mine, and so far like all my other JBL products they don't disappoint. The sound is great, and they fit good in my ear. I've had problems with earbuds fitting in my ear in the past, but these work fine. I like how when you take them out of the charging case they are ready to pair. The button functions is a feature I don't see anyone talk about in the reviews, so I'm going to talk about them. I think button features are important, because part of the reason you get wireless headphones is to have your hands free and that should include not having to hold the phone. With that being said the button features are great they're easier than the button features on my E 45 BT headphones. Overall these are great.
Date published: 2019-02-06
Rated 5 out of 5 by from Super light, super sound! My favorite pair of headphones to date are the JBL Reflect Mini2, and the only way they could get any better in my humble opinion is if the wire connecting the left and right earpieces were not there. Well, here you go! These Free "truly wireless" headphones are great! I had to try a few combinations of the gel sleeves and ear tips to find the right fit for me, but once you've got it they feel great. The only problem, if you could call it that, is that they're so light that I keep having to check to see if they'd fallen out. Once you get used to that, you are left to enjoy wonderful JBL sound with no wires to tie you down. They pair immediately to my iPhone XS Max, and have never yet dropped the connection. The charging case is well constructed, and a nice size. Although, given their incredible battery life, it seems that you'll use it just to keep them safe more than to actually charge them. If you love JBL sound quality, and want truly wireless earbuds, these are for you!
Date published: 2019-02-13
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Product Q&A

Do the blue light rings stay lit when being used? I don't want light coming from my ears.

Asked by: Imix4u
Mine will light up blue and blink a few times, but once they're connected to my phone for about a minute, the lights turn off. It'd be really inefficient to have the lights on the whole time they're being used. The battery would drain much faster, which they obviously don't want since battery life is a huge competitive marketing battle between companies.
Answered by: LT_Dangles
Date published: 2021-06-06

I'm interested in buying a pair of these, but am being influenced by the reviews to stay away. Is there any corporate message about the quality and reliability of this product, and if/how any of the issues have been addressed?

Asked by: DanW
I brought them, even though I was told, to not buy it, giving JBL the benefit of the doubt. Connectivity was a big issue, earphones are prone to fall out, I was constantly worried about them falling out of my ears into a glass of water or on the bus. Connectivity was a major problem, right side would work but when the left side was taken out, left side didnt pair automatically. Microphone was also another problem, WHY WOULD JBL HAVE A MONODESIGN?! The sound was good but overall, but for $200, NOT RECOMMENDED
Answered by: Anonymous
Date published: 2021-06-06

When i put my earbuds to charge only on of the earbud turns white. If it's not white I take it's not charching?

Asked by: Luis sanchez
That means it's done charging
Answered by: Aaaa111
Date published: 2021-06-06

I'm expecting loss of soud while listening music through JBLFree X, or "lost of package" in sound. How to solve this problem, since I have disconnected bluetooth and connected again, without solving the problem?

Asked by: OscarBJ
Hi, please try to pair your JBL FreeX to other phone/devices and see if that would do the same thing. If you still need assistance, please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Answered by: Mario at Customer service
Date published: 2021-06-06

I've heard something about the JBL free X's not being in sync while for example watching a YouTube video. Is it true, and if it is, can it be "fixed"?

Asked by: Emil Rex
The JBL Free and most of our Bluetooth portable products are not necessarily designed to be used as a speaker for video. If the device has the option of a wired connection, we recommend using this as an alternative. In this case, the Free X doesn't have a wired connection. What you are experiencing is a limitation of Bluetooth. When you start the video and audio at the same time, the audio will lag behind by the length of time it takes the Bluetooth hardware to receive, process and output it which is known as Latency. You won’t notice this lag if you’re listening to music, but if you’re watching a video the sound may be marginally out of sync or sometimes when it cannot process the audio format, it would completely stop. Latency varies depending on the hardware and software setups you have.
Answered by: Mario at Customer service
Date published: 2021-06-06

I have small ears and have had trouble finding a pair of ear buds that stay put when I run. Even the smallest silicon pieces on other pairs havent worked out for me. Could this be a good option for small ears?

Asked by: Mandii777
For small ears there's really no good options for TWS earbuds in general. They're all for people with medium to bigger ears. Traditional BT earbuds would be. Better for someone with small ears.
Answered by: Audioguy1992
Date published: 2021-06-06

After months of use, the right ear started producing no sound. The earbuds still connect to the phone, and I can get sound out of the left earbud, but nothing comes out of the right ear, what should I do?

Asked by: gc72
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2021-06-06

Kindly I would like to know if there is any andriod app that can be used with JBL Free X please?

Asked by: John Atef
Unfortunately there are no apps that can directly control the JBL Free X .
Answered by: Mario at Customer service
Date published: 2021-06-06
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